Sure hope I don't have to do that.  I can't believe there is not a Reset 
of sorts that will let you get to some basic screen and reload the 
software.  I have a call into the 800 number, an email into support and 
I am still looking for a hidden reset button.
Thanks, Bob Smith

EvilFISH wrote:

> a couple years ago I was uploading into my 315 from the Magellan site, 
> and had the same result....after a humbling phone call to the Repair 
> section...all was made better....though I had to pay 71.95....